Inside HR’s Mind: What They Look for In Interviews

Many people think that sending a neat and well-designed CV is enough to impress a company’s HR. In reality, the job interview is the most essential step in selecting new employees.

A job interview is essentially a question-and-answer session between the applicant and the company to get acquainted and determine whether the applicant meets the requirements and criteria of the position offered.

This is the stage where even unintentional mistakes can lower your chance of being accepted.

To be better prepared, it’s crucial to understand the things that often become HR’s concerns during a job interview. That way, you can show up confidently and give off positive vibes.

See also: CV Writing Tips for First-Time Job Seekers

7 Things HR Assess During Job Interviews

1. Main skills

The first thing the HR will notice is whether you have the competencies relevant to the position you are applying for.

In addition to hard skills, showcasing your soft skills—such as empathy, integrity, creativity, and adaptability—can be highly beneficial.

2. Understanding of the position

In the interview, HR will assess your understanding of the role and its responsibilities. Ensure you thoroughly research the job, including its interactions with other departments.

Even if you have worked in a similar position before, explain how your skills and personality can add value to the new company.

3. Enthusiasm

Gestur tubuh, ekspresi wajah, dan bahasa tubuh akan mencerminkan semangatmu. So, don’t hesitate to show interest in the position you are applying for by displaying a relaxed but focused attitude, while maintaining eye contact and offering a sincere smile.

See also: An Attractive CV Isn’t a Shortcut to Immediate Employment—Here’s Why

4. Cultural fit with the company

Each company has its own work values and culture. HR will assess whether you are a good fit for the work environment, based on both your previous work experience and the values you demonstrate in the interview.

5. Compatibility with the management style

Management styles among companies or departments can vary significantly. HR needs to ensure that your working style aligns with the management style practiced in the company.

6. Communication skills

Effective communication is crucial in the workplace. Listen carefully so you can give a polite, brief, and clear answer with confidence.

Avoid giving long-winded answers to ensure your message is delivered and understood effectively.

7. Eagerness to learn

Besides past performance, HR will also assess your willingness to adapt and explore new ways of working. So, show as best as you can that you are eager and open to learning, growing, and contributing fresh ideas.

See also: August 2025 Job Opportunities at Astra Group’s SERA

Choose a Company with a Good Reputation

Understanding what HR evaluates during an interview is an important step. However, selecting the right company is equally important.

Make sure you apply to companies with a strong reputation, a positive work culture, and clear career opportunities, such asPT Serasi Autoraya (SERA).

Part of the Astra Group, SERA has been operating since 22 March 1990, and has become one of the largest transportation and logistics companies in Indonesia.

To this day, SERA consistently opens opportunities for the best talent to join across various positions. Check SERA’s latest job vacancy onwww.sera.astra.co.id or visit its careers page at career.sera.astra.co.id.