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As an employee, it’s important for you to have good communication skills. It not only helps build social relationships with colleagues but also convey your ideas.
Communication skills mean a series of abilities to receive, process, and convey information effectively to be well received by other parties.
For employees, effective communication is beneficial in maintaining strong work relationships and creating a positive, conducive, and harmonious environment.
Here are 5 effective ways to improve your communication skills — and, in turn, advance your career.
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The best way to improve communication skills is to learn to speak in public. Conversely, reluctance or shyness in public speaking can even hold back your career.
You don’t need to feel awkward when speaking in public. Make good use of that moment to take your communication skills to the next level.
It’s also important to learn the basics of nonverbal conversation, which accounts for 55 percent of effective communication. For example, when speaking in public, make eye contact with the audience.
Maintain correct posture and avoid distracting movements such as slouching. Show a pleasant facial expression—positive energy is contagious.
A good speaker is definitely a good listener. The better you listen, the better you communicate. Listen carefully and attentively to your colleagues before responding.
In addition to listening actively, don’t hesitate to ask for feedback from other people. It will become input on what aspects you can improve.
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Besides receiving feedback, you can also try to give feedback to others as well. Giving positive feedback can also improve your colleagues’ motivation at work.
When communicating, understand your audience. Each of them certainly has a different point of view and preference that you must consider when communicating.
This understanding is particularly helpful when speaking with clients or presenting. Try to understand the audience well so you can create effective communication.
On top of that, it’s important to expand your network both inside and outside the workplace. An extensive network allows you to gain broader insights.
Think first about what you want to say before conveying it to avoid hurting other people’s feelings or embarrassing yourself. Also, pay attention to your tone and intonation as they can significantly impact the audience’s emotions.
Speak at the right speed: not too fast nor too slow. It’s equally important to know when to stop talking, increase the talking speed, or slow it down. Express your message briefly without beating around the bush.
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The audience will find it easy to understand when you’re talking to the point. Avoid giving too much description or using metaphor that can make the audience find it hard to understand.
Don’t easily interrupt when others are giving their opinions. Listen and understand what they are saying first. That way, you will be able to respond better.
Also, don’t make assumptions because it will only make you fail to understand the actual meaning of the information conveyed. When asking some questions, pay attention to the answers you get to minimize miscommunication.
You can practice those ways to improve your communication skills in the workplace.Communication is one of the important keys to the success of your career.
On top of that, make sure the company where you work fosters a positive work culture and provides clear career prospects. Choose a company with a good reputation and credibility in its field, such as PT Serasi Autoraya, or SERA.
Founded on 22 March 1990, SERA has become the leader in Indonesia’s transportation and logistics industry. This Astra Group’s company welcomes new members to fill various positions every year.
SERA continues to provide opportunities for individuals qualified for positions at the company and its subsidiaries.