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Out-of-Town Business Trip Gets More Comfortable with Airport Transfer

When going on an out-of-town business trip, transportation issue often becomes a troublesome thing. If it is not carefully prepared, the business trip will not run smoothly, especially if you visit the city for the first time or if you do not have a colleague who can pick you up or drop you off at the airport. 


However, business trip now can run smoothly and efficiently with airport transfer service offered by TRAC, a business line of PT Serasi Autoraya (SERA). You no longer have to be troubled by thinking about traveling from the airport to the city center or vice versa.


This service is available for everyone—including you—to enjoy transportation service that is safe and comfortable, including for short-term travels, such as out-of-town business trip. We provide daily vehicle rental service for all of your activities.


When you arrive at the airport, you do not have to be troubled by looking for a vehicle, let alone to queue, to get to your destination. TRAC is ready to pick you up on time and take you to your destination. The service already includes car rental, driver service, travel insurance, fuel fee, toll fare, and parking fee using zoning system (kilometer). Therefore, you only have to sit snugly during the journey.


There are many ways to book the airport transfer. You can do it offline by contacting the Customer Assistance Center at 1500009 or by sending an email to rco.nasional@trac.astra.co.id. 


In this digital era, TRAC also provides online reservation through TRAC’s official website and TRAC To Go app that can be downloaded on Play Store and App Store.


Customers are free to choose the type of car they want to use from the cars TRAC provides for airport transfer service.


You do not need to doubt the quality of the cars on offer, because TRAC is committed to maintaining the quality of every car that the customers rent. Each TRAC car has its condition monitored constantly and regular maintenance is conducted routinely.


During business trip, the schedule often changes. You do not have to be worried about this, because you can change your destination, as long as the duration of use does not exceed the chosen rental package. Excess duration of use because of a change in destination will be charged with additional hourly fee.


Nevertheless, you are asked to inform the change one day before at the very last so that we can prepare for your need, especially if you are using chauffeur service. We will also inform you if the new destination requires additional costs, such as out-of-town trip or overnight lodging cost (if you stay overnight).


The comfort of customers is the priority of TRAC. One of the features available is the policy that the rent period begins when you get in the car. You will not be charged with additional fee if there is a flight delay. 


Aside from comfort, safety is also a focus of TRAC. For each booking (after customer has made the payment), TRAC will give the name and the phone number of the driver. If you encounter any problem, you can contact TRAC’s 24-hour call center.


TRAC is a transport service provider that offers vehicle rental, either for companies (long term) or individuals (short term). TRAC provides various types of cars according to your need, such as MPV, SUV, compact car, and sedan. Moreover, TRAC also offers bus rental with various types of buses available.


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