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Delivery of goods is the lifeblood of business, ranging from e-commerce and retail distribution to personal needs. This comes as no surprise. Punctuality is a crucial factor in maintaining customer satisfaction and business reputation.
However, unfortunately, on-time delivery is still often hampered by various obstacles. From extreme weather to incomplete address data, anything can delay your arrival at your destination.
To keep the business competitive, let’s identify the causes of delivery delays and solutions to overcome them.
Heavy rains, storms, and floods can hinder land and air travel. Flooded roads or delayed flight schedules are often the cause of packages not arriving as planned.
Solution: Monitor weather conditions in real time and plan alternative routes to keep the fleet moving.
See also: Differences Between Tronton, Trintin, and Trinton Trucks
Small mistakes, such as mislabeled labels or incomplete documents, can cause packages to get misplaced in the distribution center. As a result, the sorting process slows down.
Solution: Recheck the label before sending using a digital system to minimize human error.
Shipping overloads or faulty equipment at the distribution centers can also stall the entire logistics process.
Solution: Perform routine maintenance and maximize coordination between teams with automated systems.
Moments like Harbolnas (National Online Shopping Day), religious holidays, and national holidays often cause orders to rise sharply, exceeding capacity.
Solution: predict sales trends early and set up additional fleets or temporary warehouses.
Unclear house numbers or incomplete addresses often make it difficult for couriers to find the destination location.
Solution: Ask customers to write a full address and use an automated verification system.
See also: Getting to Know Containers in The World of Logistics
Some areas are difficult to reach due to geographical conditions, road construction, or limited access.
Solution: Communicate with customers to determine alternative meeting points and use real-time tracking services.
Lack of verification before delivery can lead to packages being mixed up or misdelivered to the wrong address.
Solution: Double-check everything and use the barcode or QR code to ensure the package is sent to the right address.
Addressing delivery challenges with manual solutions is not enough. You can rely on a logistics company that taps into technology and an integrated system.
One such company you can partner with is SELOG, a business line ofPT Serasi Autoraya (SERA) and part of Astra Group.
With a diverse fleet of trucks, professional drivers, and a real-time monitoring system via AstraFMS, SELOG ensures safer, faster and more efficient deliveries.
See also: Why US Products Are Exempt from Import Tariffs in Indonesia
Detailed planning that considers road conditions, mileage, and traffic is the added value of SELOG services. Here are the advantages ofSELOG trucking services.
Long Haul Trucking – National shipping using various types of truck: CDD, CDE, Fuso, Tronton, Trailer, and Wingbox.
Last Mile Delivery – Reach the final location, including hard-to-reach areas, with a fleet of Blind vans and CDE.
Less Than Truckload (LTL) – Flexible and cost-effective solution for small volume shipments.
SELOG is available to serve customers’ needs for end-to-end logistics with various services. They range from Shipping, Freight Forwarding, Warehousing, and Project Cargo.