Building value amid tight competition in e-commerce

E-commercedevelopment has made it easier for people to fulfill their needs. Buying fashion items, foods, hobby goods, vouchers, furniture, and even invest
E-commercedevelopment
has made it easier for people to fulfill their needs. Buying fashion items,
foods, hobby goods, vouchers, furniture, and even investment can be done
without having to go out of the house; it just needs gadget and internet
connection.
Statistics Indonesia stated in September 2016 that there
were already 256.2 million domestic e-commerce players. This figure increased
by 17% in the past 10 years.
No wonder, e-commerce competition gets tighter.
Business players can no longer offer only the convenience of online shopping,
but they also have to build business value that can make them stand out in the
market.
E-commerce sites that specifically engage in fashion,
for example, have their own identity and characters that become their added
values. From site interface, seller qualifications and quality, to communication
method, all are designed to target certain markets.
Several e-commercecompanies even implement material standardization for each garment sold to
give premium quality value. They even collaborate with sellers who can fulfill
their criteria.
Another example, an e-commerce company known for its
red color stated that they keep developing marketing strategy. They performed
differentiation that was deemed unique and popular. Communication style was
made with anti-mainstream concept and they avoid using celebrities with
exceedingly high fee.
"Marketing cost can be reduced, and the budget
used for discount programs," Bayu Syerli Rachmat, the marketing vice
president of said e-commerce company, said as quoted from Kumparan.com, Monday (March 20, 2017).
Those e-commerce companies also do product
development. Currently, they are targeting investment products such as mutual
fund and gold.
Meanwhile, there are e-commerce companies that
integrate offline and online shopping. This concept is usually used by
companies with many branches that are spread quite widely. Therefore, product
delivery is faster because it is decentralized.
With these various strategies, e-commerce players are
expected to build value to win in this ever-tightening competition. However,
the value of an e-commerce business cannot be separated from the support of
logistics service.
Goods that are bought online will not arrive by
themselves in buyers’ hands. Package delivery vehicles, warehouses, and others
play important roles behind the convenience of online shopping.
To fulfill this need, professional service like SELOG,
a subsidiary of PT Serasi Autoraya (SERA), offers logistics service. SELOG guarantees
that the goods will arrive safely, on time, and without defect in the buyers’
hands.
Moreover, business players can make use of warehouse
and yard management service from SELOG. SELOG has Warehouse Management System to
track packages continuously from order acceptance, pickup, delivery, until
order completion.
E-commerce business can increase its value when all
the goods sold can arrive in the customers’ hands quickly, safely, and without
defect. You can find the best logistics services for your business in this
page.
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