Regular maintenance doesn’t always guarantee your car will avoid sudden breakdowns. When your car has to stay at the repair shop, your daily routine—like dropping off your kids, commuting to work, or meeting clients—still needs to go on.

If you find yourself in this situation, you can book an instant car rental through the “Pick Up Now” feature on the TRACtoGo app or the TRAC website.

With this feature, you can book and use TRAC’s services on the same day. Options include car rentals with a driver (4- or 12-hour durations), self-drive rentals (24 hours), and airport transfers.

Pick Up Now: Instant Car Rental and Airport Transfers with TRAC

Why Is Instant Car Rental Ideal When Your Car Is in the Shop?

Borrowing a relative’s car or asking a friend for help isn’t always guaranteed, especially when you need it on short notice.

Instant car rental is a solution that offers certainty because the vehicle is available when you need it—on the same day—without having to change your plans. That’s why “Pick Up Now” can be your secret weapon.

Advantages of Pick Up Now

• Fast. Vehicles are ready to use after a relatively quick booking process, with a fleet you can choose directly based on your needs and location
• Clear time estimates. When placing an order, the app will display estimated pickup or drop-off times based on your location
• Two service options. Choose between self-drive or with a driver
• For car rentals with a driver, the price includes fuel
• Can be booked for someone else. You can enter another person’s location as the pickup point
• Various payment methods. Virtual accounts, credit cards, QRIS, and e-wallets are available.

How to Book TRAC’s Pick Up Now

The Pick Up Now feature is available on the TRAC website and the TRACtoGo app. The booking process is very practical and easy, even for first-time users. Here are the steps.

• Open the TRACtoGo app or visit the TRAC website
• Select the TRAC Rent Car menu
• Choose the service type: self-drive car rental or car rental with a driver
• Select the “Pick Up Now” option
• Specify the pickup location. The system can detect your location automatically, or you can enter it manually
• Select the rental duration and the available car type
• Review the booking details. If someone else will be using the vehicle, enter the user’s information
• Select a payment method, then complete the transaction
• Once payment is successful, wait for the vehicle to arrive according to the estimated time displayed in the app.

So, if you need a comfortable vehicle for a last-minute or unexpected trip, take advantage of the “Pick Up Now” feature and book a car rental or airport transfer directly from the TRAC website or the TRACtoGo app. Download the app from the Play Store and App Store.

TRAC is a car rental company with a long-standing reputation and extensive experience. Every rental vehicle is guaranteed to be in top condition, well-maintained, and backed by 24-hour customer service.

As one of the business units of PT Serasi Autotaya (SERA)—which is also part of the Astra Group—TRAC has over 39 years of experience and remains committed to always prioritizing customer comfort and safety.

For more information about TRAC’s services, visit the TRAC website at https://www.trac.astra.co.id/ and follow us on social media:

• Instagram @trac_astra
• Facebook TRAC-Astra Rent a Car
• Twitter (X) @TRACastra

FAQs About TRAC Pick Up Now

What is TRACtoGo Pick Up Now?

A feature that allows you to instantly book a car rental or airport transfer via the TRACtoGo app and the TRAC website, with vehicles available for use on the same day

How long does it take for the car to arrive after booking?

When you book, you’ll receive an estimated pickup or drop-off time. The vehicle may be ready for use within minutes, depending on the distance from the nearest fleet location to your location

What services and durations are available?

Services with a driver are available for 4- or 12-hour durations, as well as 24-hour self-drive car rentals

Is fuel included in the price?

For services with a driver, fuel is included for in-city use

Is Pick Up Now available in all cities?

This feature is available in all cities within the TRAC network, but cannot be used if the pickup location is more than 100 km from the nearest pool or branch

Can I book for someone else?

Yes. Enter that person’s location as the pickup point and fill in the user’s information

Can Pick Up Now be used for airport transfers?

Yes. Pick Up Now is also available for airport transfer services

What payment methods are available?

Virtual account, credit card, QRIS, and e-wallet.

What if no vehicles are available in my area?

Vehicle availability depends on your location and the fleet at the time of booking. Contact the TRAC Customer Assistance Center at 1500 009 (24/7) or choose another TRAC rental service.