TRAC once again hosted a media gathering titled “Making Business and Leisure Travel More Comfortable with TRAC,” demonstrating the company’s commitment to strengthening its relationship with media partners on February 12, 2026.

Held at Urban Forest, Cipete, South Jakarta, the gathering also served as a platform for interactive discussions between TRAC management and media representatives regarding the company’s latest business updates, feature enhancements, and service developments, as well as special offers for Ramadan and Eid al-Fitr in 2026.

The event featured lively discussions, quizzes, and interactive games. Through this gathering, TRAC hopes to further strengthen its collaboration with media partners in delivering information about safe, comfortable, and reliable mobility solutions for customers.

During the discussion session, TRAC Chief Operating Officer Halomoan Fischer Lumbantoruan stated that this year the company will continue to focus on strengthening its B2C segment.

This focus is reflected in the expansion of distribution channels, collaborations with strategic partners, and updates to several features and services across the TRACtoGo website and mobile application, making trip planning easier and more convenient for customers.

“One of the key updates we introduced is a shorter booking window. Previously, customers had to make reservations at least 12 hours before their trip. Now, customers can book services starting from two hours before departure, for both self-drive and chauffeur-driven rentals.This policy has already been implemented across all TRAC branches in Indonesia,” said Halomoan.

For customers arriving by air, TRAC also provides added convenience through its Pick Up Now service. With this feature, customers can instantly book TRAC services via the website or mobile app upon arriving at the airport.

In addition, TRAC offers TRAC Attraction, designed for customers seeking a more practical holiday experience. This service includes car rental with a professional driver, entry tickets to tourist destinations, and a range of curated activities.