How to Choose a Safe and Trustworthy Rental Service

Whether for a personal business like an outing or a corporate transportation solution for staff, renting a car for various needs has become increasingly popular. Why? You don’t need to worry about maintenance using a rental service.

And now, it’s easier and faster than ever to rent a vehicle, particularly thanks to the rise of rental businesses in many cities. Digital technology has also made it easier to access these services.

Two Types of Rental Services

Rental services are usually offered in two options. The first one is a self-drive rental, in which you rent a vehicle without a driver chauffeuring you around. That means you drive the car yourself and take full responsibility for it.

On the flip side, you have greater levels of both flexibility and privacy. You can cruise along the road while conversing about everything with your family members. Also, no one to make arrangements with before you depart. But it all comes at the cost of spending more energy to drive the car yourself.

Also read:Looking for Rental Cars for Your Company? Make Sure to Pick Ones Suitable for Your Operational Needs

The second option is a chauffeur service, where your rental comes with a driver. It lets you focus more on the journey because someone else will drive the car for you. All you need to do is sit back or refresh yourself with a good nap along the way.

Granted, chauffeured rental services will set you back more money compared to the self-drive offerings, but when it comes to the requirements, the paperwork, and the process you need to deal with, they are less complicated.

Choose Wisely

Whatever service you end up using, make sure that the service you choose can offer adequate levels of safety and comfort.

These two aspects go beyond the physical condition of the car you are going to rent; they also include what protection you will get in case of dangers resulting from the use of the car.

That’s why choosing a reputable, established rental company you can always count on is important. Follow these easy tips to choose the right one.

Safe Rental Services: 5 Things to Look Out For


To determine whether the rental company you choose is trustworthy, see if it has widely recognized business licenses from the authorities and a good reputation. These licenses show that the company is a legitimate business that can provide satisfactory service.

Also read: Tips to Choose Car Rental for Business Purpose

Meanwhile, a rental company with a good reputation means it delivers awesome service, making it the choice for many.

Car’s Condition

A good rental car is more than just a well-maintained exterior and interior; you must also pay attention to the engine. Thus, be sure to give it a test drive before you pick it up.

Car Options

Does the company rent cars from recent model years? It’s one of the telltale signs that the company is really dedicated to its rental business, with customer satisfaction as the top priority.

It also means that many have trusted the business, allowing it to stay profitable and procure new cars from time to time.

Drivers’ Professionalism

When drivers from a rental company can give you professional service, it also means that they care a lot about your safety as well as your comfort in transit.

Also read: Here Are the Exclusive Benefits of Renting a Car With a Driver

Quality of Customer Experience

Excellent customer experience in car rentals encompasses the service booking process, customer complaint handling, and customer communications that are always delivered effectively and punctually.

If safety and comfort are what you’re looking for in your car rental, TRAC is the way to go. Not only cars, but TRAC also rents out a wide range of vehicles, from motorcycles to buses of various sizes and everything in between.

Another advantage of renting from TRAC is the guaranteed excellent condition of the vehicles. A collection of the newest vehicles are also available for you to choose from.

This PT Serasi Autoraya’s line of business is a part of Astra Group. The services offer an all-in-one solution that includes 24/7 customer support. With more than 30 years of experience to draw on and many branch offices in big cities across Indonesia, the company gives you greater booking convenience.

To book a service from TRAC, you can use the TRACtoGo app, available on the Play Store and the App Store. You can also visit the official website at