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Shopping through auctions is now a new trend for the community, especially with IBID – Balai Lelang Serasi, one of the largest and most trusted auction houses in Indonesia.
Operating since 2007, one of the business lines of PT Serasi Autoraya (SERA), which is also part of the Astra Group, regularly auctions various goods, ranging from used cars and motorcycles to gadgets, scrap, and heavy equipment.
With a long history and experience, it’s no wonder that IBID is trusted by many to hunt for auction items. However, IBID’s reputation is also often exploited by unscrupulous people to commit online auction scams.
The methods are diverse. One of them pretends to be an IBID employee and offers used cars at super-low prices. To avoid falling victim, discover the common scam methods below.
See also: How to Register an IBID Account to Join Auctions
Scammers claim to be IBID staff and promise potential victims an auction win by simply booking units via WhatsApp. They then request a DP transfer to a personal account.
They create an account similar to IBID’s official account, offer auction items, and then direct the victim to WhatsApp to fill out a form. The payment process is also directed to their personal account.
The fake fan page is created to look like the official IBID fan page. Scammers advertise auction cars and ask victims to buy auction cards worth Rp500,000 via WhatsApp, using contacts disguised as official employees.
Unscrupulous people claim to be auction house staff and offer a way to redeem units from previous auction winners. They complete the action using fake testimonials and accept payment only via bank transfer or e-wallet.
See also: How to Join a Property Auction at IBID
Scammers target vehicle depositors by threatening that the car will not sell quickly unless they pay for an advertisement.
To stay safe from scam impersonating IBID, pay attention to the following things:
Make transactions only on the official website and IBID app.
Report fake accounts claiming to be IBID, then block them immediately.
Check the car inspection results and make sure they match the data on the official IBID platform.
Contact the unit’s PIC and conduct a survey directly to the IBID branch or car lot.
Use official payment methods, transfer only to the IBID account, not a personal one.
IBID only uses official WhatsApp Business numbers as follows:
IBID Help Center: +62 812-8773-5544
IBID Telemarketing: +62 851-7437-5544
Ensure auction information is only from the official social media account @ibid_balailelangserasi
When encountering a suspicious scam, immediately contact the IBID Call Center or use Live Chat in the application.
By recognizing the scam method and transacting only through the official platform, you can safely enjoy the auction experience with IBID without worrying about falling victim to a scam.
IBID is a subsidiary of PT Serasi Autoraya (SERA), dealing in auctions of vehicles, heavy machinery, gadgets, and lifestyle products. IBID is not only professional and reliable but also offers an easy consigning process.
See also: Want To Join the Heavy Equipment Auction? Here Are the Tips
Today, the categories of auction objects in IBID are increasingly diverse, including property. So, both as a seller and a buyer, you can enjoy more comfort and feel safer transacting at IBID.